wiki:DiscoveringMIKE2.0UserStory

User Story: The IM practitioner finds an article on data governance by searching through Google. The user has never been to the MIKE2.0 site before.

UX Goals

  1. For the user to read the article
  2. For the user to be able to understand the comprehensive approach in this area within the MIKE2.0 framework
  3. For the user to be able to understand how they can apply the approach in their own organization
  4. For the user to engage in the MIKE2.0 community by:
  • Registering for the site
  • Registering to receive notifications from the MIKE2.0 site (articles changes, blog posts, network updates)
  • Updating their skills profile and building a social network
  • Encouraging others to join

Required Capabilities

  1. The user lands on the data governance article via search. From the navigation extension they can very quickly understand:
  • Where this article fits in the overall approach
  • Where there are other articles like this article
  • Who contributed to the article
  • How they can apply this approach
  • How others have applied this approach
  • Who they can reach out to for help
  1. The user wants to ask a question on the article. They click on the conversation extension. This extension provides a single mechanism from which the user can:
  • Decide where, who and how they should ask questions (forums, social profile walls, talk page)
  • Design consideration: how to do this best without confusing the user. It should be seamless.
  1. The user wants to change the article. They click on the help extension in the edit page to understand:
  • How to change an article
  • The impacts of changing an article
  1. The user is encouraged to register for the site and populate their social profile. Once populated, the content suggest extension? recommends articles they may be interested in.
  1. As part of the registration process, the user is encouraged to register for notifications and to invite others to the MIKE2.0 site.